Privacy Policy
A legal disclaimer
Vanessa Fata Counselling is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit this website or engage in counselling services.
1. Collection of Personal Information
Personal information is collected only when voluntarily provided by you. This may include:
• Name
• Email address
• Phone number
• Information submitted through contact forms
• Information shared during intake or counselling sessions
Information is collected for the purpose of:
• Responding to inquiries
• Scheduling appointments
• Providing counselling services
• Maintaining professional clinical records
• Meeting legal and ethical obligations
No personal information is collected without your knowledge or consent.
2. Use of Information
Your information is used solely for therapeutic, administrative, or communication purposes related to your care.
Personal information is not sold, rented, or shared for marketing purposes.
Information may be disclosed only:
• With your written consent
• If required by law
• If there is risk of harm to yourself or others
• In cases of suspected child abuse or neglect
• When records are subpoenaed by court order
These limitations to confidentiality are required under Canadian law and professional ethical guidelines.
3. Confidentiality of Counselling Services
All counselling sessions and client records are confidential and handled in accordance with professional standards governing Registered Therapeutic Counsellors and Psychotherapists.
Electronic records are stored securely using password-protected systems. Reasonable administrative, technical, and physical safeguards are implemented to protect personal information against unauthorized access, disclosure, or misuse.
While every effort is made to ensure security, no method of electronic transmission or storage is completely secure. By engaging in online services, you acknowledge and accept this inherent risk.
4. Children’s Privacy
This website is not directed toward children under the age of 13. Personal information about children is collected only with parental or legal guardian consent and solely for the purpose of providing therapeutic services.
Parents or guardians may request access to or correction of their child’s personal information in accordance with applicable privacy laws.
5. Website Analytics & Cookies
This website may use basic analytics tools (such as website traffic monitoring) to understand how visitors interact with the site and to improve user experience.
These tools may collect non-identifying information such as:
• Browser type
• Device type
• Pages visited
• Time spent on pages
No personally identifiable information is sold or distributed through these analytics tools.
You may adjust your browser settings to disable cookies if desired.
6. Website Disclaimer
Information provided on this website is for educational and informational purposes only. It is not a substitute for individualized therapeutic advice, diagnosis, or treatment.
Engaging with website content does not establish a therapeutic relationship. A formal therapeutic relationship begins only after appropriate intake procedures and written consent are completed.
If you are experiencing a crisis or emergency, please contact emergency services or a local crisis support line immediately.
7. Access & Correction
You may request access to the personal information held about you and request corrections where appropriate, subject to legal and professional limitations.
Requests can be made in writing using the contact information below.
8. Contact Information
If you have questions about this Privacy Policy or concerns about how your information is handled, please contact:
Vanessa Fata
vanessafata@gmail.com
9. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The most current version will always be available on this website.